Last Updated: 6/12/2026
At Felt N Wool, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Account login details (if applicable)
Non-Personal Information
- IP address
- Browser type and version
- Device information
- Website usage data
- Cookies and tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Manage your account
- Improve our website and services
- Send order updates and notifications
- Respond to inquiries and requests
- Prevent fraud and enhance website security
- Send promotional emails and offers (with your consent)
Payment Security
We do not store your complete payment card details on our servers. Payments are processed through secure third-party payment providers that use industry-standard encryption and security measures.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic and performance
- Personalize your shopping experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information with:
- Payment processors
- Shipping and delivery partners
- Website hosting providers
- Marketing service providers
- Legal authorities when required by law
These third parties are only permitted to use your information for the services they provide on our behalf.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to data processing
- Withdraw marketing consent at any time
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Company Name: Felt N Wool
